NAVANEETH KULAL
Technical System Administrator | Web Hosting Specialist
Mangalore, IN.About
Highly motivated and results-driven Technical System Administrator with 2+ years of experience in web hosting and system administration, specializing in Linux-based environments. Proven ability to troubleshoot complex website, email, and server issues, enhance system efficiency, and deliver exceptional customer support for major hosting platforms. Eager to leverage expertise in cPanel/WHM, DNS, and Apache to contribute to a dynamic technical team and drive operational excellence.
Work
Mangalore, Karnataka, India
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https://www.linkedin.com/in/navaneeth-kulal-82b207172
Summary
Currently serving as a Tier 2 Support Administrator, I excel at resolving complex website, email, and server issues, ensuring timely communication of resolutions to clients and enhancing system stability.
Highlights
Resolved complex website, email, and server issues, escalating critical incidents from Tier 1 agents and communicating resolutions to clients, significantly improving problem resolution efficiency.
Utilized cPanel/WHM, Windows-based environments, and Command Line Interface (CLI) to diagnose and troubleshoot critical website and email-related issues across Shared, VPS, and Dedicated server platforms.
Managed and maintained Linux-based dedicated, VPS, and shared servers, optimizing performance and ensuring high availability for client operations.
Provided expert assistance to clients in critical data restoration and content migration projects, ensuring seamless transitions and maintaining data integrity.
Mangalore, Karnataka, India
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Summary
As a Technical System Engineer, Navaneeth supported a major web hosting company (Hostgator.com), facilitating customer account creation and resolving server-related website issues.
Highlights
Successfully replicated and resolved server and website-related issues on customer platforms, reducing incident resolution times by systematically applying troubleshooting steps and post-resolution testing.
Managed customer account creation and addressed diverse server-related issues for a major web hosting provider (Hostgator.com), enhancing client onboarding and operational efficiency.
Communicated effectively with a diverse customer base from various regions, adapting communication styles to ensure clear understanding and high customer satisfaction.
Developed and executed troubleshooting protocols for complex technical issues, ensuring efficient problem resolution and minimizing downtime for customer websites.
Not Specified, Not Specified, India
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Summary
Served as a Content Moderator for applications like Meetme, ensuring platform safety by identifying and eliminating inappropriate media content during live streaming.
Highlights
Monitored live streaming content on applications like Meetme, proactively identifying and removing inappropriate media to maintain platform integrity and user safety.
Applied strict content guidelines to evaluate and moderate user-generated content, contributing to a safer online environment for thousands of users.
Education
Awards
International World Robotics Championship College Representative
Awarded By
College / Championship Organizers
Represented Srinivas Institute of Technology at the International World Robotics Championship held in Delhi, demonstrating advanced robotics knowledge and competitive skills.
Robo Race Event Manager (Spectaculous 1.0)
Awarded By
Srinivas Institute of Technology
Successfully managed the Robo Race event during Spectaculous 1.0, a major college technical festival, overseeing logistics, participant coordination, and successful execution.
Languages
Tulu
English
Kannada
Hindi
Skills
Web Hosting
Linux, Shared Servers, VPS, Dedicated Servers, cPanel, WHM, DNS, FTP, Email Servers, MySQL, Apache Web Server, WordPress Management.
Operating Systems
Windows, Linux, CentOS, CloudLinux, Ubuntu.
Technical Tools
Salesforce, Pega Tools, Command Line Interface (CLI).
Programming Languages
C Programming.
Troubleshooting & Support
Technical Support, Customer Support, Problem Solving, Incident Management, Data Restoration, Content Migration.
System Administration
Server Management, Network Administration.
Interests
Sports
Football.
Creative Pursuits
Graphic Designing.
Hobbies
Video Games.