NAVANEETH KULAL

Technical System Administrator | Web Hosting Specialist

Mangalore, IN.

About

Highly motivated and results-driven Technical System Administrator with 2+ years of experience in web hosting and system administration, specializing in Linux-based environments. Proven ability to troubleshoot complex website, email, and server issues, enhance system efficiency, and deliver exceptional customer support for major hosting platforms. Eager to leverage expertise in cPanel/WHM, DNS, and Apache to contribute to a dynamic technical team and drive operational excellence.

Work

Unifycx

|

Tier 2 Support Admin

Mangalore, Karnataka, India

→

https://www.linkedin.com/in/navaneeth-kulal-82b207172

Summary

Currently serving as a Tier 2 Support Administrator, I excel at resolving complex website, email, and server issues, ensuring timely communication of resolutions to clients and enhancing system stability.

Highlights

Resolved complex website, email, and server issues, escalating critical incidents from Tier 1 agents and communicating resolutions to clients, significantly improving problem resolution efficiency.

Utilized cPanel/WHM, Windows-based environments, and Command Line Interface (CLI) to diagnose and troubleshoot critical website and email-related issues across Shared, VPS, and Dedicated server platforms.

Managed and maintained Linux-based dedicated, VPS, and shared servers, optimizing performance and ensuring high availability for client operations.

Provided expert assistance to clients in critical data restoration and content migration projects, ensuring seamless transitions and maintaining data integrity.

GlowTouch Technology

|

Technical System Engineer

Mangalore, Karnataka, India

→

Summary

As a Technical System Engineer, Navaneeth supported a major web hosting company (Hostgator.com), facilitating customer account creation and resolving server-related website issues.

Highlights

Successfully replicated and resolved server and website-related issues on customer platforms, reducing incident resolution times by systematically applying troubleshooting steps and post-resolution testing.

Managed customer account creation and addressed diverse server-related issues for a major web hosting provider (Hostgator.com), enhancing client onboarding and operational efficiency.

Communicated effectively with a diverse customer base from various regions, adapting communication styles to ensure clear understanding and high customer satisfaction.

Developed and executed troubleshooting protocols for complex technical issues, ensuring efficient problem resolution and minimizing downtime for customer websites.

Elcamino Softwares

|

Content Moderator

Not Specified, Not Specified, India

→

Summary

Served as a Content Moderator for applications like Meetme, ensuring platform safety by identifying and eliminating inappropriate media content during live streaming.

Highlights

Monitored live streaming content on applications like Meetme, proactively identifying and removing inappropriate media to maintain platform integrity and user safety.

Applied strict content guidelines to evaluate and moderate user-generated content, contributing to a safer online environment for thousands of users.

Education

SRINIVAS INSTITUTE OF TECHNOLOGY MANGALORE

Mangalore, Karnataka, India
→
Bachelor of Engineering Electronics and Communications Grade: 6.35 cgpa

SACRED HEART PU COLLEGE MADANTHYAR KARNATAKA

Madanthyar, Karnataka, India
→
PUC Grade: 69%

HOLY REDEEMER ENGLISH MEDIUM SCHOOL BELTHANGADY

Belthangady, Karnataka, India
→
SSLC Grade: 73.92%

Awards

International World Robotics Championship College Representative

College / Championship Organizers

Represented Srinivas Institute of Technology at the International World Robotics Championship held in Delhi, demonstrating advanced robotics knowledge and competitive skills.

Robo Race Event Manager (Spectaculous 1.0)

Srinivas Institute of Technology

Successfully managed the Robo Race event during Spectaculous 1.0, a major college technical festival, overseeing logistics, participant coordination, and successful execution.

Languages

Tulu

English

Kannada

Hindi

Certificates

cPanel Professional Certification Exam (CPP)

cPanel, L.L.C.

WHM Administration Certification Exam (CWA)

cPanel, L.L.C.

Skills

Web Hosting

Linux, Shared Servers, VPS, Dedicated Servers, cPanel, WHM, DNS, FTP, Email Servers, MySQL, Apache Web Server, WordPress Management.

Operating Systems

Windows, Linux, CentOS, CloudLinux, Ubuntu.

Technical Tools

Salesforce, Pega Tools, Command Line Interface (CLI).

Programming Languages

C Programming.

Troubleshooting & Support

Technical Support, Customer Support, Problem Solving, Incident Management, Data Restoration, Content Migration.

System Administration

Server Management, Network Administration.

Interests

Sports

Football.

Creative Pursuits

Graphic Designing.

Hobbies

Video Games.

Projects

Fake Profile Identification using Machine Learning

→

Summary

Developed a machine learning project focused on identifying fake profiles by collecting and analyzing user datasets, a key component of academic coursework.